"Why is everything showing as SOLD OUT?" - When I put treats on at 8pm they are often sold out by 8.05pm. They sell fast, its only me (Helen) that bakes, orders, packs, and does everything, at the moment I can only bake so much and that is LOTS.
"How do I order?" - I stock the Brownie shop page at 8pm on the dot a few days a week if I can, If you check my pinned facebook post It should tell you when the next drop is.
"I had some treats in my basket but they vanished when I was filling out the payment details?" - I understand how frustrating this is, shopify doesn't hold in the baskets, so once they are sold they are sold, its fastest finger first. I would recommend creating an account so you can log out as fast as possible.
"Where do I collect from?" - My address is 55 Victoria Street, Melton Mowbray, Leicestershire, LE13 0AR, time frames will be stated on the listing. Please note I have a dropped curb outside my house you are welcome to park accross when collecting only. Please be mindful of neighbours and do not block any drive ways thank you.
"Do you take custom orders?" - I am incredibly busy at the moment so I need at least 2-3 weeks notice for custom orders please.
"How do I order Birthday cakes?" - I am fully booked until september.
"How do you recommend enjoying the treats?" - I personally love warming them up for 5-10 seconds in the microwave, or warm in the oven, and enjoy with vine farm cream or some yummy icecream.
" Are your Brownies suitable for allergy sufferers?" - Unfortunately I cannot cater for any allergies at the moment. My kitchen is small and I am baking such large quantities of baked goods containing milk, eggs, soya, gluten, nuts and peanuts that I cannot set aside any time to have a totally free from kitchen.
"How should I store my treats?" - Please keep them in an airtight container and consume within 4 days, or wrap individually in clingfilm or equivelent and freeze for 3-6 months. Defrost at room temperature or heat in the microwave as per microwave instructions.